{"id":483,"date":"2026-06-02T11:03:35","date_gmt":"2026-06-02T11:03:35","guid":{"rendered":"https:\/\/demo.awaikenthemes.com\/cignet\/?page_id=483"},"modified":"2026-10-15T10:34:23","modified_gmt":"2026-10-15T08:34:23","slug":"politique-retour","status":"publish","type":"page","link":"https:\/\/www.le-laser-reve.fr\/en\/politique-retour\/","title":{"rendered":"Politique de Retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"483\" class=\"elementor elementor-483\">\n\t\t\t\t<div data-ekitparallax=\"{&quot;ekit_section_parallax_bg&quot;:&quot;yes&quot;,&quot;ekit_section_parallax_bg_speed&quot;:0.5,&quot;elementor_lazy_load&quot;:&quot;1&quot;}\" class=\"elementor-element elementor-element-a8fec6a e-flex e-con-boxed e-con e-parent\" data-id=\"a8fec6a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fb67b45 e-con-full e-flex e-con e-child\" data-id=\"fb67b45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e959a3 at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"2e959a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Return policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-879e70e e-flex e-con-boxed e-con e-parent\" data-id=\"879e70e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ca5c626 e-con-full e-flex e-con e-child\" data-id=\"ca5c626\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5dd008c e-con-full sticky-column e-flex e-con e-child\" data-id=\"5dd008c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-9c4e6df e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"9c4e6df\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cf160d elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"8cf160d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#return-1\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">1. D\u00e9lai de r\u00e9tractation<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#return-2\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">2. Demande et proc\u00e9dure de retour<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#return-3\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">3. Conditions de retour<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#return-4\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">4. Frais de retour et remboursement<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#return-5\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">5. Cr\u00e9ations personnalis\u00e9es et sur mesure<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#return-6\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">6. Produit endommag\u00e9, d\u00e9fectueux ou non conforme<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#return-7\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">7. Contact<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f11ed1 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"7f11ed1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:100}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a4fd53 e-con-full e-flex e-con e-child\" data-id=\"5a4fd53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0295370 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"0295370\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9e041b at-heading-animation at-animation-heading-none elementor-widget elementor-widget-heading\" data-id=\"c9e041b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Last updated: September 29, 2026<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbb597e elementor-widget elementor-widget-text-editor\" data-id=\"bbb597e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Chez <strong data-start=\"234\" data-end=\"255\">ATELIERALEXSAVOIE<\/strong>, chaque cr\u00e9ation est fabriqu\u00e9e avec soin. Si toutefois vous souhaitez retourner un produit, vous trouverez ci-dessous les conditions et la proc\u00e9dure applicables.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3db3165 e-con-full e-flex e-con e-child\" data-id=\"3db3165\" data-element_type=\"container\" data-e-type=\"container\" id=\"return-1\">\n\t\t<div class=\"elementor-element elementor-element-30ed8ba e-con-full e-flex e-con e-child\" data-id=\"30ed8ba\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5549bcb at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"5549bcb\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">1. D\u00e9lai de r\u00e9tractation<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-981b4d4 privacy-policy-entry-item elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"981b4d4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><p dir=\"auto\" data-start=\"451\" data-end=\"672\" class=\"PDq2pG_selectionAnchorContainer\">Pour les produits \u00e9ligibles au droit de r\u00e9tractation, vous disposez d'un d\u00e9lai de <strong data-start=\"533\" data-end=\"589\">14 jours \u00e0 compter de la r\u00e9ception de votre commande<\/strong> pour nous informer de votre d\u00e9cision de vous r\u00e9tracter, sans avoir \u00e0 la justifier.<span aria-hidden=\"true\" class=\"PDq2pG_selectionAnchor\"><\/span><\/p>\n<p dir=\"auto\" data-start=\"674\" data-end=\"791\">Le fait qu'un produit standard soit <strong data-start=\"710\" data-end=\"736\">fabriqu\u00e9 \u00e0 la commande<\/strong> ne supprime pas, \u00e0 lui seul, le droit de r\u00e9tractation.<\/p><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f49fe3 e-con-full e-flex e-con e-child\" data-id=\"6f49fe3\" data-element_type=\"container\" data-e-type=\"container\" id=\"return-2\">\n\t\t<div class=\"elementor-element elementor-element-5cbe4ea e-con-full e-flex e-con e-child\" data-id=\"5cbe4ea\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f9a372 at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"5f9a372\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">2. Demande et proc\u00e9dure de retour<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2afd172 privacy-policy-entry-item elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-invisible elementor-widget elementor-widget-icon-list\" data-id=\"2afd172\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><p dir=\"auto\" data-start=\"834\" data-end=\"878\">Pour effectuer un retour, contactez-nous \u00e0 :<span aria-hidden=\"true\"><\/span><\/p><p dir=\"auto\" data-start=\"451\" data-end=\"672\"><a data-start=\"882\" data-end=\"910\" rel=\"noopener\" style=\"font-weight: bolder;font-size: 15px;display: inline !important\">contact@atelieralexsavoie.fr<\/a><\/p><p dir=\"auto\" data-start=\"451\" data-end=\"672\">Merci d'indiquer votre nom, votre num\u00e9ro de commande et le ou les produits concern\u00e9s.<\/p><p dir=\"auto\" data-start=\"451\" data-end=\"672\">Apr\u00e8s nous avoir inform\u00e9s de votre d\u00e9cision de vous r\u00e9tracter, vous disposez de <strong data-start=\"1081\" data-end=\"1119\">14 days to return the product<\/strong> \u00e0 :<\/p><p dir=\"auto\" data-start=\"451\" data-end=\"672\"><strong data-start=\"1125\" data-end=\"1146\">ATELIERALEXSAVOIE<\/strong><\/p><p dir=\"auto\" data-start=\"1125\" data-end=\"1196\">375 Source Street<br data-start=\"1169\" data-end=\"1172\">\n74970 Marignier<br data-start=\"1187\" data-end=\"1190\">\nFrance<\/p><p dir=\"auto\" data-start=\"451\" data-end=\"672\">Nous vous recommandons d'utiliser un mode d'exp\u00e9dition avec suivi et de conserver votre preuve d'envoi.<\/p><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb8d3ad e-con-full e-flex e-con e-child\" data-id=\"cb8d3ad\" data-element_type=\"container\" data-e-type=\"container\" id=\"return-3\">\n\t\t<div class=\"elementor-element elementor-element-3835e9a e-con-full e-flex e-con e-child\" data-id=\"3835e9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8cff48 at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"a8cff48\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">3. Conditions de retour<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7f6446 elementor-widget elementor-widget-text-editor\" data-id=\"f7f6446\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"1334\" data-end=\"1443\">Le produit doit \u00eatre correctement prot\u00e9g\u00e9 et emball\u00e9 afin d&rsquo;\u00e9viter toute d\u00e9t\u00e9rioration pendant son transport.<\/p><p dir=\"auto\" data-start=\"1445\" data-end=\"1586\">Le consommateur peut manipuler le produit dans la mesure n\u00e9cessaire pour en \u00e9tablir la nature, les caract\u00e9ristiques et le bon fonctionnement.<\/p><p dir=\"auto\" data-start=\"1588\" data-end=\"1744\">Sa responsabilit\u00e9 peut toutefois \u00eatre engag\u00e9e en cas de d\u00e9pr\u00e9ciation r\u00e9sultant de manipulations allant au-del\u00e0 de ce qui est n\u00e9cessaire \u00e0 ces v\u00e9rifications.<\/p><p>\u00a0<\/p><p dir=\"auto\" data-start=\"1746\" data-end=\"1841\">Lorsque cela est possible, nous recommandons de r\u00e9utiliser l&#8217;emballage de protection d&rsquo;origine.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-598de50 e-con-full e-flex e-con e-child\" data-id=\"598de50\" data-element_type=\"container\" data-e-type=\"container\" id=\"return-4\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9b1bf8 at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"e9b1bf8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">4. Frais de retour et remboursement<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5e8c94 elementor-widget elementor-widget-text-editor\" data-id=\"c5e8c94\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"1886\" data-end=\"1999\">Dans le cadre de l&rsquo;exercice du droit de r\u00e9tractation, les <strong data-start=\"1944\" data-end=\"1998\">frais directs de retour sont \u00e0 la charge du client<\/strong>.<\/p><p dir=\"auto\" data-start=\"2001\" data-end=\"2198\">Lorsque les conditions du droit de r\u00e9tractation sont remplies, ATELIERALEXSAVOIE rembourse les sommes dues, y compris les frais de livraison initiaux dans les limites pr\u00e9vues par la r\u00e9glementation.<\/p><p dir=\"auto\" data-start=\"2200\" data-end=\"2347\">The refund will be issued at the latest within <strong data-start=\"2250\" data-end=\"2346\">14 jours suivant la date \u00e0 laquelle nous sommes inform\u00e9s de votre d\u00e9cision de vous r\u00e9tracter<\/strong>.<\/p><p dir=\"auto\" data-start=\"2349\" data-end=\"2546\">Pour une vente de biens, le remboursement peut \u00eatre diff\u00e9r\u00e9 jusqu&rsquo;\u00e0 r\u00e9cup\u00e9ration du produit ou jusqu&rsquo;\u00e0 r\u00e9ception d&rsquo;une preuve de son exp\u00e9dition, la date retenue \u00e9tant celle du premier de ces faits.<\/p><p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"1334\" data-end=\"1443\">\u00a0<\/p><p dir=\"auto\" data-start=\"2548\" data-end=\"2674\">Sauf accord contraire, le remboursement est effectu\u00e9 avec <strong data-start=\"2606\" data-end=\"2673\">le m\u00eame moyen de paiement que celui utilis\u00e9 lors de la commande<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aab3e5e e-con-full e-flex e-con e-child\" data-id=\"aab3e5e\" data-element_type=\"container\" data-e-type=\"container\" id=\"return-5\">\n\t\t<div class=\"elementor-element elementor-element-6c109ad e-con-full e-flex e-con e-child\" data-id=\"6c109ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba6189 at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"4ba6189\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">5. Cr\u00e9ations personnalis\u00e9es et sur mesure<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9ea57e elementor-widget elementor-widget-text-editor\" data-id=\"e9ea57e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"2725\" data-end=\"2912\">Le droit de r\u00e9tractation ne s&rsquo;applique notamment pas aux produits <strong data-start=\"2791\" data-end=\"2870\">confectionn\u00e9s selon les sp\u00e9cifications du client ou nettement personnalis\u00e9s<\/strong>, conform\u00e9ment au Code de la consommation.<\/p><p dir=\"auto\" data-start=\"2914\" data-end=\"3080\">Cela peut notamment concerner les cr\u00e9ations r\u00e9alis\u00e9es sp\u00e9cialement selon des dimensions, caract\u00e9ristiques, finitions ou demandes particuli\u00e8res d\u00e9finies par le client.<\/p><p dir=\"auto\" data-start=\"3082\" data-end=\"3194\">Cette exclusion est port\u00e9e \u00e0 la connaissance du client avant la validation du devis ou de la commande concern\u00e9e.<\/p><p dir=\"auto\" data-start=\"3196\" data-end=\"3324\"><strong data-start=\"3196\" data-end=\"3324\">Un produit standard simplement fabriqu\u00e9 apr\u00e8s la commande n&rsquo;est pas automatiquement consid\u00e9r\u00e9 comme un produit personnalis\u00e9.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-756550d e-con-full e-flex e-con e-child\" data-id=\"756550d\" data-element_type=\"container\" data-e-type=\"container\" id=\"return-6\">\n\t\t\t\t<div class=\"elementor-element elementor-element-76b010e at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"76b010e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">6. Produit endommag\u00e9, d\u00e9fectueux ou non conforme<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e83260c elementor-widget elementor-widget-text-editor\" data-id=\"e83260c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"3382\" data-end=\"3509\">Si votre commande arrive endommag\u00e9e ou si le produit re\u00e7u ne correspond pas \u00e0 votre commande, contactez-nous d\u00e8s que possible :<\/p><p dir=\"auto\" data-start=\"3511\" data-end=\"3543\"><strong data-start=\"3511\" data-end=\"3543\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3513\" data-end=\"3541\">contact@atelieralexsavoie.fr<\/a><\/strong><\/p><p dir=\"auto\" data-start=\"3545\" data-end=\"3669\">Merci d&rsquo;indiquer votre num\u00e9ro de commande et de joindre, si possible, des photographies permettant de constater le probl\u00e8me.<\/p><p dir=\"auto\" data-start=\"3671\" data-end=\"3715\">Nous vous indiquerons la proc\u00e9dure \u00e0 suivre.<\/p><p dir=\"auto\" data-start=\"3717\" data-end=\"3895\">Ces dispositions ne limitent pas les droits du consommateur au titre des <strong data-start=\"3790\" data-end=\"3811\">garanties l\u00e9gales<\/strong>, notamment la garantie l\u00e9gale de conformit\u00e9 et la garantie contre les vices cach\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-044d746 e-con-full e-flex e-con e-child\" data-id=\"044d746\" data-element_type=\"container\" data-e-type=\"container\" id=\"return-7\">\n\t\t<div class=\"elementor-element elementor-element-dfef317 e-con-full e-flex e-con e-child\" data-id=\"dfef317\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e92385e at-heading-animation at-animation-heading-style-3 elementor-widget elementor-widget-heading\" data-id=\"e92385e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">7. Contact<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bec82f9 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"bec82f9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2010d98 elementor-widget elementor-widget-text-editor\" data-id=\"2010d98\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;ekit_we_effect_on&quot;:&quot;none&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"PDq2pG_selectionAnchorContainer\" dir=\"auto\" data-start=\"3915\" data-end=\"3977\">Pour toute question concernant un retour ou un remboursement :<\/p><p dir=\"auto\" data-start=\"3979\" data-end=\"4050\"><strong data-start=\"3979\" data-end=\"4000\">ATELIERALEXSAVOIE<\/strong><br data-start=\"4000\" data-end=\"4003\" \/>375 Source Street<br data-start=\"4023\" data-end=\"4026\" \/>74970 Marignier<br data-start=\"4041\" data-end=\"4044\" \/>France<\/p><p dir=\"auto\" data-start=\"4052\" data-end=\"4093\"><strong data-start=\"4052\" data-end=\"4093\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4063\" data-end=\"4091\">contact@atelieralexsavoie.fr<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de retour 1. D\u00e9lai de r\u00e9tractation 2. Demande et proc\u00e9dure de [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","footnotes":""},"class_list":["post-483","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de Retour - Le Laser R\u00eave<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.le-laser-reve.fr\/en\/politique-retour\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de Retour - Le Laser R\u00eave\" \/>\n<meta property=\"og:description\" content=\"Politique de retour 1. 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Demande et proc\u00e9dure de [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.le-laser-reve.fr\/en\/politique-retour\/\" \/>\n<meta property=\"og:site_name\" content=\"Le Laser R\u00eave\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-15T08:34:23+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/politique-retour\\\/\",\"url\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/politique-retour\\\/\",\"name\":\"Politique de Retour - Le Laser R\u00eave\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/#website\"},\"datePublished\":\"2026-06-02T11:03:35+00:00\",\"dateModified\":\"2026-10-15T08:34:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/politique-retour\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.le-laser-reve.fr\\\/politique-retour\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/politique-retour\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Politique de Retour\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/#website\",\"url\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/\",\"name\":\"Le Laser R\u00eave\",\"description\":\"D\u00e9coration murale en m\u00e9tal personnalisable\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/#organization\",\"name\":\"Le Laser R\u00eave\",\"url\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/logo_llr_miniature.png\",\"contentUrl\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/logo_llr_miniature.png\",\"width\":86,\"height\":84,\"caption\":\"Le Laser R\u00eave\"},\"image\":{\"@id\":\"https:\\\/\\\/www.le-laser-reve.fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Politique de Retour - Le Laser R\u00eave","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.le-laser-reve.fr\/en\/politique-retour\/","og_locale":"en_GB","og_type":"article","og_title":"Politique de Retour - Le Laser R\u00eave","og_description":"Politique de retour 1. 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